Our Culture

At GE Capital, being a good corporate citizen is a full time commitment. We approach citizenship with the same goals, strategies and accountabilities that drive any other part of our business. The company believes corporate citizenship is the inextricable link between integrity and performance to the point that they become one and the same, making responsible citizenship a natural part of the way GE Capital works. We're committed to our people, our performance and our planet. 

People

Here at GE Capital we are committed to our people and customers. We're committed to being a terrific place to work, assisting those in hardship, and supporting local communities.

We donated over 7,000 hours to charity
Volunteering is part of our culture. We have a broad range of talents and take pride in assisting those in need. Last year, over 869 employees rolled up their sleeves and supported over 1572 events.

We were voted one of Australia's most respected companies
In fact, we rated 9th in a survey conducted by The Hay Group and BRW in 2009. Ranked according to peer respect amongst the business community, this result speaks volumes about the work we do, and how we do it.

We helped young people realise their potential
In 2009 and for over 8 years GE Volunteers have assisted Ardoch Youth Foundation to achieve their goal of creating richer options and choices in life for those in need.

We do all we can to help keep customers in financial hardship afloat
We assisted over 30,000 people who found themselves in financial difficulty. We did this by waiving interest and fees, providing reduced payment terms and partial settlement offers. If a customer finds himself or herself in financial difficulty we encourage them to call us immediately, we can then put a plan in place to get them back on their feet.

Performance

We're committed to being a smart alternative for finance, delivering profitable growth to shareholders and lending responsibly.

We give peace of mind to over 350,000 Aussies and Kiwis
Through credit card protection, car and life insurance products we're providing confidence and protection for our customers.

We stop over 170,000 cases of card fraud every year
Real Time Fraud (Falcon) reviews around 50 million credit card transactions every year. With this capability we were able to identify and stop 174,000* suspect transactions that saved our customers over $11 million from suspect activity.

We help finance the dreams and lifestyles of more than 3 million customers
We have done this by loaning 35 billion in assets to our customers.

Distribution Finance will purchase over $2 billion per year in floor plan product
To provide suppliers, manufacturers and dealers with inventory finance.

Custom Fleet will provide fleet management solutions
To over 6,500 customers and their 160,000 vehicles in Australia and New Zealand.

Planet

We're committed to developing innovative solutions to environmental challenges, and reducing our impact on the environment.

We are supplying $2.1 billion of environmental solutions
We have more than 80 certified products that are designed to reduce environmental impact without increasing costs for our customers. We have purchased over 9,000 carbon offsets on behalf of GE Money eco Mastercard customers, the equivalent of taking 2,330* cars off the road for a year.

We have changed our GE Fleet to lower emission vehicles
By pushing for sustainability in all areas of business, the road ahead becomes a lot more promising.

We will save over 22 million sheets of paper every year
We are encouraging a shift to online statements. Our initiative will reduce paper use and save our customers money, while helping our planet.